The most complete list of Indosat call centers to solve all your problems
As one of the leading providers in Indonesia , Indosat Call Center is committed to providing the best possible service to all of its customers. Indosat ooredoo is one of the providers with quite a few users in Indonesia because it has many attractive promotions including free quotas and cheap quota packages for all customers.
Today, Indosat Ooredoo has become one of the largest and busiest telecommunications service providers in Indonesia . With stable network quality and a variety of attractive promotions, it is not surprising that the number of customers of this provider is quite large. This soaring popularity has also made indosat’s call center one of the busiest services today.
Call centers play an important role in serving companies, especially their customers. This call service is a forum where consumers can obtain a variety of important information related to Indiasat supplier products and file a complaint if they have any problems. The service also ensures the satisfaction of all customers when using an indosat service provider.
Simply put, a call center or call center is a means of communication that receives all customer complaints. The service is held by executives who will respond to and assist with all customer issues related to the Indosat Ooredoo provider (both network and product). If you want to know more about the indosat call center and its features, check out our review below.
What is and does the call center service do?
A call center is a container and information center where consumers can get the information they need. The presence of this service allows you to dig into a variety of information about the product or service that the customer wants .
Not only is it useful for customers , but the service also benefits the company. The service allows the company to collect information about what the customer needs. This is certainly useful for improving services and products in the future.
Call center services have become important for companies except for this Indosat telecommunications company. The service has become a pending necessity for both the company and its customers. The importance of the role of the indosat call center has led many companies to offer these services by adding a variety of features for their clients.
In general, there are two types of call center services themselves: inbound and outbound. An inbound call center is an incoming call where a customer complains to the company and requests information to ask for help if they encounter a problem with their use. A network of such companies.
The outbound call center has called people whose company has had the opportunity to use the product for the purpose of introducing a new product, but they will be interested in making a purchase.
List of Indosat call center information you can contact
In order to maximize its service to its customers , Indosat Ooredoo will provide you with a callcentor service contact number that you can contact . This service is only available for consultations or questions related to Indosat products. The call is received by customer service and the customer can request all the necessary information.
The Indosat Call Service Centre has a minimum of 7 contact numbers. Some of them are as follows:
- Contact Number 185
Dial 185 is a special toll phone service for users of Mentari Ooredoo , IM3 Ooredoo and Matrix Ooredoo cards. For each contact dial, the customer will be charged a fee of 400 rupiah. This phone allows customers to submit complaints or find information about the product on Indosat Ooredoo.
- Service Contacts 186
Indosat ooredoo also provides a free call service to its customers through the contact service 186. The service is connected to an autoresponder, but if the information obtained is not clear, the customer can also connect with an indosat call center to : Get more information.
- Phone +6221 3000 3000 or +6221 5438 8888
In addition to providing dial-up contact codes, indosat ooredoo also provides calls through landline services. If you call the number, and you are connected to customer service , you can immediately communicate the information you want. For this type of call, customers are charged, but it’s still cheaper.
- Fax : +6221 544950106
The Indosat call center also provides services via fax devices. With this service , consumers will not be connected to customer service , but can send dokumen by fax number. In this way, we can further guarantee the privacy of our customers.
Indosat Social Media for Complaints and Information Services
In addition to providing a container for information and complaints through the call center number, indosar providers can also use social media as a forum to get closer to their customers. Indosat Ooredoo also accepts complaints via social media, in addition to sharing various information and dance promotions. The trick is that if you encounter any problems when using it, you can simply send a message to the email@example.com.
In addition to making complaints , customers may also request a variety of important information, including the latest promotions or product information. In addition to benefiting our customers, this complaint service can be a means of improving our service during the development of future Indosat products.
If you are lazy to send an email or call the customer service, your customers can also complain on social media @IndosatCare. You can send a message or a direct message through your social media address to complain or request information. These social media accounts were deliberately created by the company in order to bring the provider closer to its customers.
Customers can also lodge a complaint through indosat’s official website. Indosat’s website is equipped with a suggestion box menu that customers can use to submit suggestions and complaints. Cukup accesses the site http://indosatooredoo.com then select the “Contact Us” menu. Complain to the column provided and wait for customer service to respond to your complaint.
Benefits of Indosat Call Center Services for Customers
The presence of a call center service in a provider company provides many benefits for both the customer and the company. For businesses, call center services can be a medium to get closer to consumers. That way, the company can better understand what its customers need so that it can improve its services in the future.
For customers, the Indosat Call Center is a container of all the information they need. Customers can submit complaints about network issues from the provider they used. Not only that, but you can also contact the service to get a variety of interesting information and promotions .
Finally, you can forward suggestions and criticisms about the company. This is very important because it can be a reference for providers to further improve their services. That way, customer satisfaction will remain a top priority. It is no surprise that Indosat’s call center service, one of the largest providers, is one of the busiest today.
As we fold into the increasingly sophisticated technology era , businesses and consumers can easily interact directly through call center services. The addition of this service not only benefits the consumer , but also brings the company closer to the consumer. As the largest supplier company, Indosat Call Center Services is one of the busiest CSs because it is ready to optimally support all of our customers’ needs anytime, anywhere, for convenience . Use the network.