Service Center Steps : WAGB

Benefits of using Honor Service Center when the phone is damaged

The Honor Service Center is very useful for mobile phone users. By going to him, the damage to the phone can be repaired until it returns to its original state. This is obviously advantageous given that the smartphones themselves are very prone to damage. This happens because its use is carried out on a daily basis.

Honor itself is one of the popular brands in Indonesia. In fact, the honor is still affiliated with Huawei. With the existence of honor, it is hoped that the spread of his mobile phone will be better. This is a dual market strategy that has been tried by several large companies and has been successful. There are many products issued by honor.

In addition to mobile phones, this company also publishes laptops and various accessories. If the product is damaged, be sure to come to the Honor Service Center. Do not come to the usual place of repair. There are several advantages that an official service center has and is not owned by other places.

Benefits when choosing a service center

The first advantage lies in the technician who will take care of it. When it comes to an ordinary repair site, the technician who manages it usually repairs something on their own. Although often qualified, self-directed learning increases the risk of mistakes. This is obviously detrimental to you as a consumer.

Different things will be felt when you come to the Honor Service Center. All registered technicians have their own licenses. With this, the quality of the manufacture is indisputable. Standards owned by professional technicians are factory standards. With it, the quality of the product will return to the way it was first purchased.

The security of the phone will also be maintained when using official services. Complaints in this case are often felt by consumers when it comes to ordinary repair places. This is because there are often cases when the parts of the mobile phone that are maintained are even replaced by obsolete parts of the phone.

This even decreases its performance after service. Different things will be felt when you come to the Honor Service Center. There is a principle of technicians where consumers must get the best service. With it, the security of the phone will always have priority so that it returns to the way it came first.

This security is also more guaranteed by the existence of a guarantee. The warranty itself is indeed an official feature that is honored by its users. With a guarantee, any damage that occurs can be claimed directly at the service center. Of course, there is a time limit for the warranty.

In addition, the warranty will not apply if the damage is due to personal negligence. The warranty can only be claimed if the damage occurs due to a technician error during repairs. Although rarely used, this warranty feature will make it easier for consumers to get the best service.

The benefits don’t stop there

Another advantage of the Honor Service Center is also visible in the supplied components. In Indonesia, two types of components are well known in the market. The first type is the ori component. This is the official component of the plant. Its use brings the phone back to what it was before.

Honor also provides this type of component in its service center. However, there is also a second type of local component. A local component is a type of component that is not manufactured by the manufacturer. Although it is similar at first glance, the performance will not be the same. The most obvious example will be seen on the ori and the local LCD screen.

Unlike the ori lcd, the local LCD screen will feel different when worn and smoked by hand. The difference also applies to other components. In addition, there will be no problems such as unavailable stock of components. In a service center, this can happen.

But even if this happens, the honor service center of one city with another city has cooperated with each other. With it, spare parts will be imported from other cities so that repairs can be carried out. Another advantage is also seen in terms of rates. Some people often complain about different rates between one repair site and another.

This is possible since there are no rules for the repair site in determining the price. Different things will be felt when you come to an official service center. The price is always the same so that consumers get a definitive price. In fact, the price similarity applies to all regions of Indonesia.

With it, the service can be done anywhere at the same price. The rate is also given with a detailed explanation. Therefore, you will not feel suspicious and will not be afraid of being deceived or hurt by the point of sale.

Service Center Steps

If you already know the benefits of the Honor Service Center, be sure to go to the official service location if the product is damaged. When you first arrive, first take the queue number. points of sale will usually be full on public holidays. Therefore, come on a normal day if you want to queue for more time.

Wait for the queue number to be called. If you have been called, come to CS and forward the complaints experienced by the mobile phone. From there, CS will ask you a few questions related to the complaint. This question is intended to allow an estimate of prices. Indeed, CS will immediately notify the estimated price of the repair.

After knowing the price of the repair, you are free to want to continue the repair or not. If it’s not because you think it’s better to buy a new phone, you can leave the socket directly. But if repairs still need to be done, CS will provide a form to fill out.

The form contains personal data of the consumer. Inside there is also a personal number so that the service center can always contact if the repair process cannot be carried out quickly. After that, CS will inform the estimated time for the completion of the repair process.

From there, wait until the repairs are complete. The Honor Service Center will call you if the repair is indeed successful. After that, customers can pay the repair fee and go home with the repaired gadget. In fact, there are several conditions where other damage is found on the phone.

This usually happens when the technician performs repairs. When this happens, you will be called back and explained about the last price to pay. This condition often occurs because damage to the phone cannot be fully detected unless a technician has been verified.

VIP service also available for users

There are several types of services that can be obtained when it comes to service centers. The most special service itself is called the VIP service. The VIP service in the Honor Service Center is divided into three. The first service is called VIP Service Gold. This applies to some phones such as the Honor 4C and the G8.

Then there is also VIP Service Platinum. The class of mobile phones for this service is even higher. This service itself is for Huawei P8 users. In this service, LCD screen repair has a warranty of up to 3 months.

In fact, the warranty applies to personal mistakes such as breakage due to a fall. The last service is called the Diamond VIP service. It is intended for users of the Mate S. Its main advantage lies in the presence of a 2-year national warranty. Even when it comes to points of sale, Diamond VIP service customers will have priority.

Be sure to always come to the official plug when there is damage to the gadget. With it, the state of the gadget will return to its original state, and unwanted things will not happen. For the Honor brand itself, come and honor the service centers that have spread throughout Indonesia.

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