BCA 24-Hour Calling Center and Services
The BCA call center is a facility provided by a Bank Central Asia (BCA) administrator that strives to provide customer complaint services. The call center itself is defined as a call center for a company or office to receive or send phone requests.
BCA customers who wish to contact the bank, for example, when there are questions or complaints, can contact you with the CC number. You can call the center contac number for 24 hours, mobile phones or landline from anywhere in Indonesia without having to enter the code in any region.
However, typically for calls from outside, you should include a specific code before the center number call BCA and we will also discuss this discussion with them. In addition, contact CS by following the client’s call center number, to be charged a tax fee. Consumers don’t have to worry, because the fee of service to contact the CC BCA number is a cheap thing.
Interestingly, one of the largest private banks, BCA also offers a call center without charging a service fee. customers can contact the bank through WhatsApp, social media, email or chat with the official website. For more details, in this discussion, we will review and fully regard the BCA call center services. Come on, check it out!
BCA Call Center Number and Services
Those who would like to contact this Bank under the CC service can call halo BCA number 15 00 888 without following the local code if you are in Indonesia. The customer service team to receive client calls through the number will provide answers that list the questions. Here are some things that were often asked through the BCA halo:
- Problem-related complaints
Most BCA call center calls are experiencing problems, both for consumers and the general public. For example, a swallowed ATM card is temporarily confiscated, exposure to corruption cases, blocked account numbers and other problems. Typically, customers will contact CC first when the problem occurs because Halo BCA can be contacted within 24 hours.
- Waxyaabaha deposit
At the contac center you can also ask for information about the deposit items the bank offers. Some are Cpresi archives, futures, stages and many other things.
- Credit card
If you are interested in using credit card services, you can also ask for this information through Halo BCA. You can ask what type of credit card is most suitable or equivalent in the most convenient way or equivalent to the most valuable way. In addition, customers who already have credit cards, who can also apply for limited increases from the telephone center.
- Loan Services
Services on borrowers’ loans are very common in banking operations, including the BCA. You can inquire about the loan information available to you such as words, tenor, interest rates and any related details.
- BCA Syariah
Many clients also contact bca’s Call center to inquire about share services, for example funding and savings.
- Caymisyada
Called Bancassurance, the products offered include Provisa Syariah, Max/Platinum, Platinum Syariah and other insurance products.
In addition to inquiries about BCA products as described above, through the call center you can also order a new account opening. In addition, now Bank Central Asia has provided online account opening services through online banking and m-banking m-banks.
BCA Call Service Standards
To contact the bank’s telephone center, the customer is charged a service fee. If you are in touch with a mobile phone, then use that number of +62 21 15000 888 while after that you will be charged the price from IDR 220 instead of 2 minutes. Information about these service levels may change depending on the policy and the type of service provider used to call you.
Before contacting Halo BCA, you should prepare personal data such as full name, birth place, account number, and birth mother’s name. Because usually when relating to customer service banking, you will definitely be given some first assurance questions for the security of transactional transactions.
By preparing the required data and the questions you will ask, it saves the levels of the phone service. However, if you don’t want to be charged a fee for service, you can contact BCA using WhatsApp which we’ll explain in the next below discussion.
How to contact BCA through WhatsApp
In addition to the CC number, customers can also contact the bank with the WhatsApp number. This latest service from the BCA makes it much easier for customers because they are not charged at phone levels. Additionally, despite contacting through WhatsApp, customers can still ask for things from different services or submit complaints.
Not only that, the call center through this WhatsApp number can also be contacted 24 hours a day, meaning there is no time limit. So when you need different information, you can get a quick bca response. However, you can only use the chat feature and you can’t use the video call or voice mail feature.
Do you know how to contact the BCA call center through a WhatsApp number? Here’s a report on the official phone number and how to get in touch with it:
- Save WhatsApp phone number 0811 1500 998 on your phone. Remember, there is only one WA bank number and the name “Bank BCA” and the verification logo are listed so that it is not faked if there is another number that tries to contact you on behalf of the BCA.
- To start chatting, go to the previously saved relationship and write a message #HaloBCA start. Shortly after, the customer service team or admin will respond to your chat.
- Then you can submit that question or the complaint you want. For example: “I want to ask you about a debt-free loan, how did it follow me?” After that, it’s just a matter of waiting for a response from the CS that often doesn’t take long.
Fyi, if CS has responded to your message and there are any subsequent replies and there are long-term, the chat column will be suspended by the customer service team. You can also send pictures in PNG, JPEG or JPG formats through chat. Amazing? You can try it yourself, in case you need information yourself, in which case there is nothing wrong with contacting the BCA through WhatsApp.
How to Contact Halo BCA Center Call Other Free
BCA also offers other customer care services that are of course free of credit fees, including the following:
- VIA Twitter
The name of this Twitter account bang is @haloBCA that you can contact via DM or state when you have questions about BCA products. In fact, the account should not be locked so that BCA Twitter CS can respond to the messages you send.
- Via Chat
Go to the official bank website, and you can use the chat features in space. The official website title is bca.co.id, after which you can see the message popping in the bottom right corner of the page’s page.
- By Email
Halo BCA email address is on halobca@bca.co.id that you can use to connect with the customer service team when you have any questions or complaints. Usually an email admin will discuss your message within 24 hours, but it doesn’t rule out the possibility that it could be so fast.
Well, for those of you planning to contact BCA’s customer service, you can use one of the above call centers. Register and store information about the BCA Call Center so that if necessary at any time it can be useful.